Terms of Service
1. Agreement and who we are
These Terms of Service ("Terms") are an agreement between you and OAK TEK - FZCO, a company registered in the United Arab Emirates with its registered office at IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates ("OAK TEK", "we", "us"). They govern your use of the LootPick website and web app (lootpick.quest, app.lootpick.quest, the "Website"), the LootPick mobile app, on Android and on iPhone once it is released (the "App"), and related services (together, "LootPick"). One account works on both. They apply whether you use LootPick as a guest or with an account. Where the Website and the App work differently (billing, advertising, third-party services), these Terms say which is which:
| Topic | Website | App |
|---|---|---|
| Subscriptions sold and billed by | RevenueCat Web Billing, charged through Stripe | Google Play or the App Store |
| Cancel in | Settings, then Manage subscription | Google Play, Subscriptions; or iPhone Settings, your Apple ID, Subscriptions |
| Refunds handled by | Us (see Section 8.7) | Google or Apple, under their refund policies |
| Ads (free tier) | Google AdSense, public pages only | Google AdMob |
| Analytics | Google Analytics | PostHog |
| Push notifications | Not available | OneSignal |
| Delete your account | Settings, then Danger zone | Profile, then Delete Account |
By using LootPick you accept these Terms and our Privacy Policy. If you do not accept them, do not use LootPick. If you use LootPick for an organisation, you confirm you may bind it.
LootPick is offered in the countries listed on its store pages and may not be available elsewhere. It is not directed at the European Economic Area, the United Kingdom or Switzerland.
2. Eligibility
You must be at least 13 years old (or the higher minimum age in your country) to use LootPick, and we ask you to confirm this when you sign up. If you are under the age of majority where you live, you may use LootPick only with a parent or guardian's involvement, and any paid plan must be bought by an adult who accepts these Terms.
3. Accounts and your responsibilities
- Registration. Accounts are created and secured by our authentication provider, Clerk, using email and password or Google sign-in. You must give accurate information and keep it up to date.
- Username. A username is required. It is displayed with your ratings and reviews. It must not impersonate anyone, be offensive, or infringe others' rights. We may change or remove a username that breaks these Terms.
- Security. You are responsible for activity under your account and for keeping your sign-in details confidential. Tell us promptly at play@lootpick.quest if you suspect unauthorised access.
- One person, one account. Do not share, sell or transfer your account, or create accounts for others without permission.
- Guest use. In guest mode your lists stay in your browser or on your device. We do not sync or back them up, and clearing browser or app data loses them.
- Connected accounts. If you connect Steam, you confirm the account is yours. Connecting is optional and works only for data your Steam privacy settings make public. We never ask for your Steam password. When you connect we store your Steam ID and what you typed to find your account. You can then import the games you own, with the hours you have played, into your Loot, and your public Steam wishlist into your Picks (Wishlist). You may disconnect at any time: that clears the stored Steam ID and name and stops new imports. Games you already imported stay in your Loot and Picks (Wishlist) until you remove them.
- Deleting your account. You can delete your account yourself in the app (Profile, then Delete Account) or on the website (Settings, then Danger zone). You type DELETE and confirm with a code sent to your email. Deletion is permanent and is described in the Privacy Policy. If you have a website subscription, deletion cancels it effective at the end of the paid period. Subscriptions bought through the App Store or Google Play must be cancelled in that store.
- Emails from us. We send account emails (sign-in codes, receipts, alerts you set up, and messages about reviews you wrote or reported) and, occasionally, product news to account holders. Every product news email has an unsubscribe link, and you can turn product news off under Notifications in the App or Settings on the Website. Turning it off does not stop the account emails.
4. What LootPick is and is not
LootPick aggregates game information, store prices, discounts, price history and review scores, and produces a Buy Now Score to help you decide when to buy. It also lets you keep Picks (Wishlist), Loot (games you own, with prices, hours and ratings), price alerts, and view free-game giveaways.
- Not a store. We do not sell games, process game purchases, or hold keys or licences. When you follow a link you deal with that store or giveaway under its terms. Problems with orders, keys, refunds or downloads are between you and them.
- Independent. We are not affiliated with or endorsed by any publisher, developer, storefront or platform holder (including Valve, Microsoft, Sony, Nintendo, Epic Games, Google or Apple).
- Information only. Prices, discounts, scores, release dates, giveaways and achievement data come from third parties and can be delayed, incomplete or wrong. Always confirm the price on the store page before you pay.
- Price history. We record the lowest price we see for a game each day, starting 21 October 2026, so the price history chart (a Premium feature) fills up over time and appears once a game has 30 days of history. It shows what we saw. It can have gaps and does not predict what a price will do.
- Adult games. LootPick keeps games it identifies as sexually explicit out of search, browse and similar-game lists. The filter uses the game database's tags and some title keywords, so it can miss a game or hide one by mistake. A game already in your Picks (Wishlist) or Loot, or opened from a link, still works.
- Buy Now Score. It is our own calculation, an opinion expressed as a number. It is not advice, a valuation, or a prediction that a price will or will not fall. What you buy is your decision.
- Currency. Where you choose a display currency other than the source currency, converted amounts use an indicative fixed rate. They are approximations, not quotes.
- Your records. Purchases, prices paid, hours and statuses in Loot are entered by you (or imported without prices from Steam). We do not verify them, and totals and savings figures are only as accurate as your inputs. Treat them as a personal tracker, not a financial record.
- Alerts are best effort. We do not guarantee that an alert will fire, arrive in time, or that a deal will still be live. Push notifications are sent by the App and only if you allow them on your device. On the Website, alerts can be delivered by email, and if your account has a linked App device you can choose push delivery in Settings. You can turn any alert or notification off in the App or in Settings at any time.
5. Acceptable use
You agree not to:
- scrape, crawl, bulk export or systematically copy data from LootPick, or use bots or automated tools against the app or our backend, except through interfaces we expressly provide;
- resell, redistribute or republish our data, the Buy Now Score or any part of LootPick as your own product or service;
- reverse engineer, decompile or tamper with the software, except where the law expressly permits it;
- circumvent or interfere with ads, tier limits, rate limits, authentication, reverification or other security measures, or use another person's paid access;
- connect an account you do not control, or misuse another person's Steam ID or profile;
- post content that is unlawful, hateful, harassing, threatening, obscene, defamatory, infringing, or that contains personal data about others, in any name, bio, handle, rating or review;
- post spam, advertising, or content that reveals spoilers without using the spoiler flag;
- impersonate any person or misrepresent an affiliation with a person, studio or store;
- overload our infrastructure, probe for vulnerabilities without our written permission, or try to access accounts or data that are not yours;
- use LootPick to break the rules of a store, platform or giveaway we link to, or any applicable law.
Community rules
These apply to everything other players can see: usernames, bios, handles, ratings and reviews. Before you post a review you agree to them.
- Keep it about the game. No hate, harassment, threats, slurs or sexual content, and nothing aimed at another player.
- No spam, advertising, links to sell things, or copied text.
- Mark spoilers with the spoiler flag.
- No personal data about anyone, including yourself.
- Do not post anything unlawful or that you do not have the right to post.
Breaking these rules can get a review hidden or removed (Section 6.5), and repeated or serious breaches can get an account suspended (Section 12).
6. Your content, ratings and reviews
- Ownership. Your content (profile, bio, handles, lists, notes, logged purchases, ratings and reviews) remains yours.
- Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce and display your content as needed to operate LootPick for you and, for ratings and reviews, to display them to others for as long as they stay posted.
- Public reviews. Ratings and reviews are public. Others can see your username, score, review text, date and spoiler flag. Do not post anything you do not want to be public.
- Conditions. Reviews are limited to 400 characters, may only be posted for games in your Loot with a status of Playing, Dropped or Finished, and are checked automatically for profanity. A rating and review are removed if you set the game back to Not played, remove your last copy from Loot, or delete your account.
- Reporting and moderation. Signed-in players can report a review with the Report link under it and choose a reason. Anyone can also email play@lootpick.quest with the game, what they are reporting and why. Every report reaches us. When three different players report the same review, it is hidden from everyone except its author while we look at it, and we email the author to say so. We then either put it back or remove its text (the star rating stays), and we email the author with our decision and the reason, and each player who reported it with the outcome. If you disagree with a decision, reply to that email. We may also remove or restrict content that breaks these Terms or the law, and may suspend the account responsible. We do not pre-screen content and are not responsible for what users post, and we do not promise to remove any particular item or to monitor content.
- Your responsibility. You are responsible for your content and confirm you have the right to post it.
- Blocking. You can block the author of any review with the Block link under it. You will no longer see their reviews anywhere on LootPick. They are not told. You can undo a block on the Website, in Settings under Blocked users, or by emailing play@lootpick.quest.
7. Third-party services and data
LootPick relies on third parties. Both Website and App: IGDB, CheapShark, IsThereAnyDeal, OpenCritic, GamerPower, FreeToGame, Steam (Valve), Clerk, Supabase, RevenueCat and Brevo. Website only: Netlify, Stripe, Google AdSense, Google Analytics and YouTube. App only: Google Play, the Apple App Store, Google AdMob, OneSignal, PostHog and Sentry. Their content and availability are outside our control, and their own terms apply to your use of their services. If a source changes, breaks or withdraws access, parts of LootPick change with it. Games metadata is powered by IGDB.com. Game titles, artwork and trademarks belong to their owners.
Outbound links and commission. Store links may pass through a partner and carry affiliate tracking that earns us or the partner a commission. The price you pay is unchanged, and commission does not influence the Buy Now Score, rankings or which stores are shown.
8. Plans, billing and subscriptions
- Tiers. LootPick has a free tier and paid tiers (Ad-Free and Premium) that remove ads and unlock features. What each tier includes, and free-tier limits (for example the number of games tracked in Picks (Wishlist)), are shown on the plans screen and may change as the product develops. Features described as planned are not part of a paid plan until released.
- Where you buy and who sells. In the App, subscriptions are sold and billed by Google Play or the App Store under their terms. On the Website, the seller is OAK TEK - FZCO and the subscription is sold through RevenueCat Web Billing and charged through Stripe. We never receive your card number.
- Prices, currency and tax. The price is shown before you confirm. For Google and Apple purchases the store converts the price and applies tax by your billing country. For website purchases the price is charged in the currency shown at checkout, your bank may add its own conversion fees, and tax is applied at checkout where the law requires it.
- Trials. The monthly Premium plan has a 14-day free trial for people who have not had one. The yearly Premium plan and the OG Looter plans (Section 8.13) have no trial. Any other trial or taster of a higher tier shown on the plans screen works the same way. A trial converts to the paid plan automatically at the end unless you cancel first, and the plans screen shows the price and renewal before you confirm. One free trial per person. The free Premium window (Section 8.12) is not a trial and does not use yours up.
- Renewal. Subscriptions renew automatically for the same period until cancelled. In the App, Google or Apple charges you at or shortly before renewal. On the Website, your card is charged through Stripe at the start of each period.
- Cancelling. Cancel where you bought it: in Google Play under Subscriptions; in the App Store under Settings, your Apple ID, then Subscriptions; or on the website under Settings, then Manage subscription. Cancelling stops the next charge, and you keep access until the end of the paid period. Uninstalling the app or deleting your account does not cancel a store subscription; deleting your account does cancel a website subscription as described in Section 3, item 7.
- Refunds. Google Play and App Store purchases are refunded by Google or Apple under their refund policies. We can ask them to look again at a case, but we cannot refund a store purchase ourselves. For website purchases, email play@lootpick.quest from your account email within 14 days of any charge and we will refund that charge in full and end the subscription.
- Plan changes. In the App, changes run through Google Play or the App Store. On the Website, changes are made under Settings, then Manage subscription. Any credit for the unused period follows the rules of the channel you bought through.
- Price changes. If we change the price of a plan you are on, Google or Apple (app plans) or we (website plans) will notify you in advance and you may cancel before it takes effect.
- Disputed payments. If you dispute a website payment with your bank, please email us first so we can sort it out or refund you. We may suspend access to a paid plan while a dispute is open.
- Changes to paid features. We may change or retire features. If we materially reduce a paid tier during a period you have already paid for, we will act reasonably and, where the law requires it, offer you a fair remedy such as a pro-rata refund or the option to cancel.
- Free Premium window. From 1 November 2026 to 31 December 2026, both days included and counted in Dubai time (UTC+4), every signed-in account has Premium for free, with no ads. It is a promotion, not a trial: you give no payment details, nothing renews, and it does not use up a free trial. If you already pay for a plan, that plan and its billing carry on as normal. From 1 January 2027 Premium features return to subscription and your account goes back to the plan it had. Nothing is deleted: Picks (Wishlist) games and alerts above the free limits stay saved but locked until you subscribe again. You may need the current version of the App to see the window.
- OG Looter. An account created before 14 December 2026 (Dubai time) is an OG Looter. This is worked out automatically from the date your account was created. OG Looters are offered Premium at a special price on the plans screen, in the App and on the Website, with no free trial, and the price stays for as long as you stay subscribed. The plans screen shows the price before you confirm, and the rest of this Section applies to those plans.
9. Advertising
The free tier may show ads supplied by third-party networks: Google AdSense on the Website (public pages only) and Google AdMob in the App. Where the law requires it we ask for your consent before personalised advertising, through the consent mechanism of the Website or the App as described in the Privacy Policy. On the Website, nothing for advertising loads until you accept advertising cookies. In the App, Google's consent form appears where the law requires it, and on iPhone Apple's tracking prompt appears before ads can use your advertising ID. Paid tiers that include ad removal do not show ads, and neither do accounts during the free Premium window (Section 8.12). How advertising data is handled is set out in the Privacy Policy.
10. Intellectual property
LootPick, the LootPick name and logo, the Buy Now Score and its methodology, and the design, software, text and other materials of LootPick (other than your content and third-party materials) belong to OAK TEK or its licensors and are protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use LootPick for its intended purpose while you comply with these Terms. No ownership passes to you. All rights not expressly granted are reserved. If you send us feedback or ideas we may use them freely without obligation to you.
Rights complaints. If you believe content on LootPick infringes your rights, write to play@lootpick.quest with what you own, where the content appears, why it infringes, and your contact details, and we will review it. We may remove content that infringes and may close the accounts of people who repeatedly post infringing content.
11. Availability and changes to the service
LootPick is a young product. Features are added, changed and removed, data sources come and go, and there will be interruptions and errors. We may suspend the service for maintenance or security. We do not promise uninterrupted or error-free operation, or that data from third parties is accurate. If we discontinue a paid feature or the service, we will give reasonable notice and deal fairly with any period you have already paid for.
12. Suspension and termination
- By you. You may stop using LootPick at any time and delete your account.
- By us. We may suspend or terminate your access, with notice where reasonable, if you breach these Terms, misuse the service, create a legal or security risk, or where we are required to by law. If we end paid access for a reason that is not your breach, we will refund the unused prepaid period for website purchases, and for App purchases we will ask Google or Apple to refund it, where the law and their rules allow.
- Effect. On termination your licence ends and we may delete your account data as described in the Privacy Policy. Sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability, governing law and content licences needed to keep records) survive termination.
13. Disclaimers
To the fullest extent permitted by law, LootPick is provided "as is" and "as available". We disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement and accuracy. We do not warrant that prices, discounts, converted amounts, scores, release dates, giveaways, achievement data or availability shown are correct, complete or current, or that the service will meet your requirements or be uninterrupted or secure.
14. Limitation of liability
To the fullest extent permitted by law:
- we are not liable for indirect, incidental, special or consequential loss, or for lost savings, missed deals, lost profits, lost data or loss of goodwill, arising from your use of LootPick, or for anything that happens between you and a store, giveaway or platform you reach through it;
- our total liability to you for all claims relating to LootPick is limited to the greater of (a) the amount you paid us in the twelve months before the claim and (b) fifty US dollars (USD 50).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud, gross negligence or wilful misconduct, for death or personal injury, or, if you are a consumer, any mandatory statutory rights.
Australia and New Zealand. If you are a consumer there, the Australian Consumer Law and the New Zealand Consumer Guarantees Act give you guarantees that cannot be excluded. Nothing in these Terms excludes them. Where the law allows, our liability for breach of such a guarantee is limited to supplying the service again or paying the cost of having it supplied again.
Any other exclusion or limit in these Terms applies only to the maximum extent permitted by the law of your place of residence.
15. Indemnity
To the extent permitted by law, you will indemnify us against claims and reasonable costs arising from your breach of these Terms, your content, or your misuse of LootPick. This does not apply to consumers where the law does not allow it.
16. Google Play and Apple App Store
If you installed LootPick from Google Play, the Google Play Terms of Service also apply to that installation. Google is not responsible for LootPick, for supporting it, or for any claim about it.
If you installed LootPick from the Apple App Store, these additional terms apply, and Apple's Licensed Application End User License Agreement terms apply to the extent they do not conflict with them:
- Acknowledgement. These Terms are between you and OAK TEK, not Apple. OAK TEK, not Apple, is responsible for LootPick and its content.
- Scope of licence. The licence we give you is limited to use of LootPick on Apple-branded products you own or control, as permitted by the Apple Media Services Terms and Conditions.
- Maintenance and support. OAK TEK is solely responsible for providing support and maintenance for LootPick. Apple has no obligation to provide any.
- Warranty. If LootPick fails to meet an applicable warranty, you may tell Apple and Apple will refund the purchase price of the App (if any). To the maximum extent the law allows, Apple has no other warranty obligation for LootPick, and OAK TEK is responsible for any other claim, loss or cost caused by a failure to meet a warranty.
- Product claims. OAK TEK, not Apple, is responsible for addressing claims about LootPick or your possession or use of it, including product liability claims, claims that it fails to meet legal or regulatory requirements, and consumer protection or privacy claims.
- Intellectual property claims. If a third party claims that LootPick infringes its intellectual property rights, OAK TEK, not Apple, is solely responsible for investigating, defending, settling and discharging the claim.
- Legal compliance. You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
- Developer details. Questions, complaints or claims about LootPick go to OAK TEK - FZCO at the address and email in Section 21.
- Third-party terms. You must comply with applicable third-party terms, such as your wireless data service agreement, when using LootPick.
- Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of this Section and, once you accept these Terms, may enforce them against you.
17. Governing law and disputes
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction. If you are a consumer living elsewhere, you keep any mandatory consumer protections of your country of residence and may bring a claim in your local courts where the law gives you that right. Before starting formal proceedings, please contact us at play@lootpick.quest so we can try to resolve the issue.
18. General
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between us about LootPick.
- Severability. If a provision is unenforceable, the rest remains in effect.
- No waiver. Not enforcing a provision is not a waiver of it.
- Assignment. You may not assign your rights without our consent. We may assign ours in connection with a merger, financing or sale of the business.
- Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control.
- Notices. We may notify you by email, in the app or on the website. You may contact us at play@lootpick.quest.
- Language. If these Terms are translated, the English version prevails to the extent the law allows.
19. Changes to these Terms
We will update the effective date when these Terms change. For significant changes, such as to fees, liability or your rights, we will tell you in the app or by email at least 30 days before they take effect. If a change to a paid plan is unfavourable to you, you may cancel and, for website purchases, ask for a pro-rata refund of the unused period. Continuing to use LootPick after a change takes effect means you accept the new version. If you do not accept it, stop using LootPick and delete your account.
20. Contact
General, legal and privacy enquiries: play@lootpick.quest
21. Who we are
OAK TEK - FZCO, trade licence no. 90142, issued by the Dubai Integrated Economic Zones Authority. Registered office: IFZA Business Park, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates